Soon, when your ticket has been resolved, it will include information on when the ticket will be deleted from the system

The IT department is trialling a new drop-in desk called IT-SOS, which stands for “IT Support On-Site”

The “Burotel” tool allows those without an assigned office to find a desk for a limited and defined time

The CERN Service Portal underwent a complete overhaul last year, introducing a modern look and feel. Now, based on your feedback, we’re excited to present a new and improved ticket layout

The CCC (72201) and Fire Brigade (74444 and 74848) numbers, red phones, lift telephones, and mobile telephony services will not be affected

From now until the end of 2022, these wired internet connection interruptions will be kept to a minimum and notified to territorial safety officers early on